Company Team
Efrain Rodriguez
President
The Founder and principal owner, military veteran with 4 years of service in the United States Army. Hispanic, and currently certified by the SBA, plus the State of Florida as SDB & DBE. Has over 20 years in sales & management experience with three major corporations; Proctor & Gamble, PepsiCo and Office Depot. Has a business degree from Inter-American University.
B.A in Business Administration Jun 85
Inter-American University San Juan PR
Victor Rodriguez
Accounting Services Manager
Victor M. Rodriguez has a degree in accounting from Middlesex County College, and has been working in accounting for over 20 years. His experience covers various facets of corporate accounting, including Financial Statements, Financial Analysis, Budgeting and Planning, Cost Accounting, etc., and administration support such as Payroll, contracts, information technology, human resources, and such.
Victor’s experience spans manufacturing and service, and has worked at an international organization with more than $5 billion in revenue as well as with small startups. Before moving into the financial arena, Victor worked in Computer Information Systems. Victor is a member of the Institute of Management Accountants and the Healthcare Financial Management Association.
Felix Zapata
Director of Operations
Felix manages, directs, and implements operations, strategies and objectives to ensure the achievement of division’s goals. He closely monitors production sections to increase product quality and decrease cycle time. He ensures that all operations run smoothly and operate efficiently. Felix also assisted new companies with their incorporations, counseled and helped established companies in obtaining minority business certifications and assisted non-profit organizations with their 501c3 tax-exempt status requests. He has more than 16 years in the business and finance industries. Prior to joining BizCentral USA, he served as Senior Account Executive for Countrywide Financial Corporation and Branch Manager for American General Finance Corporation. Felix Zapata holds a B.A. in Psychology and Sociology from the Inter American University of Puerto Rico. He also served as an officer in the United States Army.
Melanie Guin
Non Profit Services Manager
Experienced in all aspects of nonprofit administration and mission-focused management, including grant writing, resource development, volunteer recruitment, and strategic planning. Worked with local nonprofit organizations to provide grant writing services and development assistance. Has provided evaluation and assessment of the quality and efficiency of volunteer service programs.
EDUCATION:
Master of Nonprofit Administration: 12/7/2007 University of Central Florida US-Florida-Orlando
B.A., Major: Psychology, Minor:Criminal Justice 5/5/2005 University of Central Florida US-Florida-Orlando
Leslie Hege
Customer Service
Leslie Hege has over 6 years experience in the Retail Industry and Hospitality Industry with an emphasis on customer service. Leslie is a Graduate of Grace College, in Indiana where completed her B.A in Communications. She was heavily involved in the student life organizations. At BizCentral USA she supports our clients needing services in Grant writing and business development.
Leona S. Besner
Customer Care/ Receptionist
Leona Besner has extensive training and experience with Customer Relations and Customer Care. She has a good background as an account payable/receivable clerk. She is a valuable team member who supports the staff while maintaining excellent customer relations. Leona Besner is a Graduate from Boone High School, in Orlando, Florida. She received her A.S. Degree in Printing and Graphic Arts from Valencia Community College, Orlando, Florida.
Nicole Rivera
Marketing Coordinator
Nicole comes to us with experience in a variety of communication sectors including; Marketing, Public Relations and Journalism. Previously, Nicole performed marketing and public relation services for a variety of small business clients in the ‘Green’ niche Industry. Using her experience in broadcast journalism, Nicole has perfected her writing abilities and seamlessly integrated them with her marketing and public relation skills. Nicole is currently responsible for the overall marketing goals and initiatives for BizCentralUSA. Nicole graduated from Slippery Rock University of Pennsylvania, with a Bachelor of Arts in Communication.
Andrea Root
Affiliate Production Coordinator / Service Consultant
Has majored in Business Administration and Finance. Experienced in the 501(c) (3) application process for all types of tax exempt organizations. Also experienced in state and sales tax exemptions, incorporating organizations, preparing bylaws, charity registrations, writing business plans, and for profit business certifications.
Associates in Business Administration - Mid-Michigan Community College - 2001
BSBA in Finance - Central Michigan University - 2004
Bree Gotsdiner
Project Coordinator
Bree has experience with non-profits, ranging in size, scope, mission and population served. Previous experiences include: program development, fundraising, conducting needs assessments, volunteer supervision, determining metrics and benchmarks, data analysis, meeting facilitation, and consulting for a social enterprise. Her professional background also includes sales and marketing, fire fighting, and an entrepreneurial endeavor. Bree is passionate about helping people, traveling, and spending time outdoors hiking, fishing, and playing tennis.
EDUCATION:
Master of Non-Profit Management and Social Work – The University of Chicago, School of Social Service Administration, with courses at the Booth School of Business, Chicago, IL
Bachelor of Arts, Major: Sociology – Dickinson College, Carlisle, PA
Holly Dickmeyer
Marketing Associate; Business Plan Writer
Holly received a B.S. in Marketing, with honors, from the University of Central Florida. She has both previous retail and marketing experience. Holly was heavily involved with campus activities and volunteered while in college. She is now responsible for the implementation of marketing activities for BizCentral USA.
Jennifer Nelson
Marketing Associate; Business Plan Writer
Jennifer graduated Magna Cum Laude from Pacific Union College with a Bachelors of Science in Public Relations/Journalism and a Minor in Business. Jennifer was the first communications intern accepted at Hilton Grand Vacations. In addition, Jennifer previously worked with several local nonprofits creating marketing materials such as newsletters, donation letters, and promotional DVDs. Jennifer is currently responsible for writing business plans and marketing plans. She uses her extended knowledge of communication research methods to find high quality industry and demographic information to create cutting-edge plans.
Katrina Daniels
Grant Writer
In addition to being formally trained on the administration and operation of public organizations, Katrina has worked hands-on with numerous nonprofit organizations in a capacity-building manner. Her nonprofit experience includes strategic planning, board and volunteer development, grant-writing, program development and event planning. As a Grant Writer, Katrina focuses on assisting agencies with presenting their need for funding in a clear and effective manner while also assisting them with navigating the competitive grant environment. Katrina understands the need for nonprofit organizations to provide vital services to the community and she strives to help these agencies with fulfilling their missions.
Education:
Master of Public Administration, University of Central Florida, Orlando, FL, 2008 Bachelor of Arts, Major: History Minor: American Ethnic Studies Wake Forest University, Winston-Salem, NC, 2005
Stewart Chalmers
Service Consultant
Stewart received a Bachelor of Science in Business Administration, with a concentration in Sport Management from Webber International University. Also, he is a veteran of the United States Air Force. He has both retail and marketing experience and has worked in and around the golf industry for several years. While in college, Stewart worked with the English Department helping students write papers and presentations, was involved with many volunteer activities, and played for the Varsity Golf Team. He is responsible for business certifications and business plan writing.
Jonathan M. Cajigas
Service Consultant
Jonathan received a BA in Political Science from the University of South Florida in 2006, completing coursework on Public Administration, Judicial Process and Politics, and Political Theory. After receiving his degree, he served the community of Orange County, Florida as a public school teacher. Jonathan has extensive experience in customer service, marketing and communications. Jonathan is an avid amateur cook, home brewer and sports fan.
Education: B.A. Political Science - University of South Florida 2006
Michael Miller
Business Consultant
Michael started his career as a recognition consultant for nonprofits and has consulted on projects all over the United States and Canada. With over 8 years experience working hands on with non-profits and small businesses Michael has excelled in his field. Michael has an extensive sales portfolio. His diverse track record greatly contribute to BizCentral USA’s ability to help your small business or nonprofit reach its full potential. Michael attended the University of Pittsburgh and has received industry specific training and mentorship.
Ryan Peach
Business Consultant
Ryan received a B.S. in Marketing, with honors, from the Franklin University. He has extensive non-profit and marketing experience. Ryan was greatly involved with community outreach and volunteer work while in college. He is now an important part servicing the clients of BizCentral USA.
Education:
Bachelor of Arts, Major: Marketing Franklin University, Columbus, OH, 2007
Andrew Irvin
Church Business Consultant
Andrew is a Graduate of the University of Central Florida and holds a B.A. in Finance. He has experience in the Non-Profit Arena. Currently serves as Youth Pastor at Lake Howell Bible Chapel and is also involve in other community organizations. Currently, he is our business consultant for churches and charities.
Myrna Alverio
Business Consultant
Experienced in start-ups as well as ongoing business practice, nonprofit incorporations and 501c3 tax exemption. Extensive experience in high quality customer service, sales and networking. Military veteran with nine years of service in the United States Army Reserves. Bachelors degree in Business Management. Bilingual: English and Spanish.
Susan M. Amaro
Marketing Consultant
Knowledgeable in Business Management and Administration, Marketing, and Graphic Design with over 10 years experience. Efficiently assists clients in the development and organization of high quality Business and Marketing plans, and executes research successfully on each business’ industry. Research includes competition, Market Growth, Needs, Trends, Situation Analysis, SWOT Analysis, etc; extensive experience in high quality customer service, sales, and collections; extensive knowledge and experience in the creative development of graphics for multiple businesses, organizations, and presently with BizCentralUSA; designs business cards, letterheads, flyers, brochures, posters, banners, logos, and business identity development. Bilingual (Speaks English and Spanish).
EDUCATION:
AAS, Applied Sciences, Major – Graphic Design County College of Morris, Randolph, NJ
Major - Marketing SUAGM Metro Orlando-BBA, in Business Administration, Orlando, Florida
Carlos Rosado
Web/Flash Designer
Multimedia Designer, currently JR. web and flash designer. Interned at MircoStudio, USA of Orlando. Additional abilities are working in graphic design creating logos, photo retouch, php coding, and web site optimization.
EDUCATION:
B.A. of Fine Arts and Science - Oct. 2006
International Academy of Design and Technology. Orlando- FL
Jesus Collado
Network & PC Consultant
7 years of working in the IT arena with fortune 500 companies and smaller corporations. Professional experience in various areas of information technology including:
Programming Concepts, Computer Architecture and Operating Systems, Networking Essentials, Internet/Intranet Administration, Structured Systems Analysis and Design, Internet Security, Graphic and Multimedia Design, Web Application Design, and Web Application Programming. Have provided excellent service to over 100 organizations. Very passionate about technology and computers.
EDUCATION:
State University of New York at Oswego - Bachelor of Science in Business Administration - 8/99
DeVry University - Bachelor of Technology in Information Technology – 6/4/2004